Legal Information

Welcome to our Legal Information page, where you’ll find important details about our Terms and Conditions and Cancellation Policy.

Terms and Conditions

UDIA Victoria is dedicated to creating a safe and enjoyable environment for everyone at our events, including staff, sponsors, members, and guests.

Attendees are expected to:

  • •           Respect all staff and guests.
  • •           Behave professionally at all times, avoiding any discriminatory, harassing, or abusive behaviour.
  • •           Consume alcohol responsibly.

UDIA Victoria reserves the right to refuse entry or remove anyone who is intoxicated or behaving inappropriately.

We have a zero-tolerance policy for discrimination, harassment, and bullying. If you have a complaint, please report it to a UDIA Victoria team member.

Your registration details will be saved in the UDIA Victoria database as per our Privacy Policy, which you can find here. These details may be used for promoting future UDIA Victoria events or shared with event sponsors. If you prefer not to have your information shared with external parties, please let us know through our Contact page.

Cancellation Policy

All cancellations must be made in writing to UDIA Victoria. Registration fees will be refunded if cancellation is received via written notification at least ten (10) business days before the event or course. Cancellations made after this time cannot be refunded. Your refund will be reimbursed via the same payment method you used to purchase the registration. As an alternative to cancellation, your registration may be transferred to another person at no cost. Transfers must be made in writing via

In the event of inclement weather or force majeure (war, revolution, act of public enemies or act of terrorism; riot, blockade, insurrection or civil commotion; strike, lockout, stoppage, ban or limitation on work, restraint of labour or other industrial dispute; act of god; epidemic or disease; fire, flood, earthquake, storm or cyclone; malicious damage, smoke or explosion; sabotage, bomb threat, or other threats of violence; act or restraint of any government or semi-governmental or other public statutory authority; judgement, ruling decisions or enforcement actions of any court or tribunal jurisdiction; breakdown of any facilities or machinery or unavailability of essential equipment, supplies or services; cessation of or interruption to water or electrical supply) or any other cause or event not reasonably within the control of UDIA Victoria which may affect the event or course in whole or in part, refunds will be based on the individual circumstances and venue policies.